Privacy Policy
1. Information Collection
- "WellZ" collects user information for account creation, transaction processing, and service improvement.
- Information may include personal details, transaction history, and device information.
- WellZ” collects location data to enhance user experience, facilitate transactions, and provide personalized services.
- Location data is collected only with user consent and is used for features such as vendor recommendations and localized offers.
2. Data Security
- "WellZ" employs industry-standard security measures to protect user data.
- Users are encouraged to use strong passwords and keep their account information secure.
- WellZ” ensures that location data is encrypted and stored securely to prevent unauthorized access.
3. Sharing of Information
- "WellZ" may share user information with vendors for transaction processing.
- Personal information will not be sold or shared with third parties for marketing purposes without consent.
- Location data may be shared with third-party vendors only when necessary for service functionality (e.g., delivery tracking or localized promotions).
4. Cookies and Tracking
"WellZ" uses cookies and tracking technologies for analytics and improving user experience.
5. Updates to Privacy Policy
"WellZ" may update the privacy policy, and users will be notified of any changes.
If there are changes to how location data is used, users will be notified and given the option to manage their preferences.
6. Contact Information
For any questions or concerns about these terms and the privacy policy, contact us at info@wellzapp-eg.com.
7. : Data Retention & Deletion
“WellZ” retains location data only as long as necessary for service functionality.
Users can request data deletion by contacting support at info@wellzapp-eg.com.
Terms and Conditions
1. Acceptance of Terms
By accessing or using the "WellZ" mobile application ("App"), you agree to comply with and be bound by these terms and conditions.
2. Description of Services
"WellZ" is a multi-vendor ecommerce platform connecting buyers and sellers, facilitating the purchase and sale of goods and services.
3. User Accounts
- Users must create an account to use certain features of the App.
- Users are responsible for maintaining the confidentiality of their account credentials.
4. User Conduct
- Users agree not to violate laws, infringe on intellectual property rights, or engage in fraudulent activities.
- Prohibited activities include spamming, hacking, and distributing malware.
5. Purchases and Payments
- Users agree to pay for all goods and services purchased through the App.
- Payment information is handled securely through third-party payment processors.
6. Refund Policy
- Refund policies for purchases are subject to the terms and conditions of individual vendors.
- "WellZ" is not responsible for refunds or disputes between users and vendors.
7. Intellectual Property
- The App's content and trademarks are the property of "WellZ" and its licensors.
- Users may not use, reproduce, or distribute content without permission.
8. Termination of Services
"WellZ" reserves the right to terminate or suspend services for any user violating these terms.
9. Limitation of Liability
- "WellZ" is not liable for any indirect, incidental, or consequential damages.
- The total liability of "WellZ" is limited to the fees paid by the user.